Kasoshin duniya manya sunke kara kaiwa kan teknolojin kioskin da ke tsayawa a matsayin zabin sauya yadda suke ayyukan al'umma. Wadannan wuraren masu iko sunke kara bayanawa ne sai koyaushe sunke son samun abubuwan kamar izinin, lisenshin, da sauran abubuwan gama-gari ba tare da jira a layi akan lokacin ayyuka na uwar gida ba. Ga wasu binciken marketi daga Future Market Insights a shekarar 2025, muna duba ciraƙin karuwa na kusan 28% a kowace shekara a cikin rashin kioskin wannan nau’i a duniya. Dalilin mai mahimmanci? Kasoshin sun kirkiru su da iri-iri na sensa masu haɗin internet kuma yin amfani da tallafin bayanin naggada don yin lafiyar aiki. Duba Singapore da Barcelona misali – biyu daga cikin wadanda suka fara yin wannan aƙwai. Bayan kirkiran wadannan kioskai don ayyukan kowane rana da kashin, biyu sun shaƙalci lokacin aiki su tausanne takamatan kusan 20%. Yaya ya dace ba, idan ka yi la'akari da shi – koyaushe yanzu sunke so amsoshin da za a samu sosai.
Kiyoskan bayarwa na ilimin birni suna canzawa hanyoyin yin hannu ga mutanen. Wasu shafukan waɗannan suna ba da bayani a lokacin da ke kai tsaye game da lokacin zuwa na bas, tsarin tren, da wurare da ke samun bisikili a dutsin birni. A baya, sensuran musamman suna haɗu da kayan ajiya na watsi na yankin sahel so suna iya nuna lokacin da ke zuwa, yi gaskiya akan karancin lokaci, kuma nuna alhakin yanayin tafiya kafin ya fara. Labarin da aka buga a shekara ta gabata ta fada cewa birnen da ke da wasu kiyoskan masu amfani sun shaƙalci lokacin jira ta kama da kusan 27% a lokacin da ke yawa. Babban kiyoskan suke da shafuka mai dabaruba inda abokan tafiya za su iya shawara kan hanyoyin da ke haɗa sarari na yankin sahel, kamar tashi a cikin tren kuma sauƙi zuwa bisikili don karo fina-finai. Wasu matakan suna da ma'ana na gyara rubutu wanda ke taimakawa wadanda ba su iya duba suyi lafiya a yin amfani da yankin sahel. Birnan da ke gwagwarmayar wasu ayyukan waɗannan suna nuna ingancin haɗin zuwa da fitowa a farko da karo fina-finai, tare da ingancin samun kama da 19% a yankunan da ke yawa saboda labarai na farko.
Alakas da ke amfani da teknolojin NFC sun sa biyan faraɗo sun kasance masu saukin yawa lokacin da ke kuskuren daga wani nau’i na sayarwa zuwa wani, kuma sun kara kama da kayan hanyoyin da aka ke taka rawar dutsen. Irin mutum zai iya nuna kadi na banki ko wayar sana’a don samun tiketi na sayarwa ɗaya, siyan ido na ukku, ko kuma nuna alamar mikro sayarwa don rayuwar da yawa. Ga abin da aka fitar da shi a cikin bincike mai tsawon shekara 12 a cikin ilu biyu (kamar yadda aka fada a Wakar Tattalin Arziki na Sayarwa na karshe), lokacin sayarwa ya kusa da 43% sai kuma tadaccin biyan faraɗo ta kara har 31%. Abin da ya kamata a fahimci shine yadda waɗannan alamar biyan faraɗo suke aiki tare da wadanda aka kira MaaS platforms – basically systems that let travelers manage all their travel expenses in one place whether it's trains, buses, or ride sharing services. Ilu da ke amfani da waɗannan halayyen biyan faraɗo da yawa sun kasa da kira $2.6 million kowace shekara saboda adadin mutane da ke kuskure biyan faraɗo sun kama.
Irunin birni ya kafa kiosks na uku da alif, dukuɗi shiru da suwa a tsakiyar hanyoyin waniyoyin tafiya a London, yana amfani da interaction na hudu da biyu miliyan kowace watan. Waɗannan mesini sun ba da damar waniya’i su saita kuduren Oyster su, su yanke taro ko da yake tare da zaɓuɓa na ababen karamar ganye-ganye, kuma su samun sababbin sabuwar Elizabeth Line. Karshen babin satan kiosks waɗannan, mun ga ma’aikatin counter na tiket su taƙasa har ma 54%, amma kyau, mai yiwuwa, ƙarin mutane sun fara amfani da ‘waniyo’ irin birni a lokacin da ke tafiye-tafiyar, tare da yawan amfani ya ƙara takamata 18% saboda waɗannan mesini sun yi ayyuka a rana duka kowace rana. Wasu wasu bayanin mutumta na customer service sun taƙasa har ma 23%, saboda mutane masu yawa sun canza zuwa zuwa zabuɓbukan self-service zuwa farko, waɗanda su ba da damar ma’aikata su gabatar da abubuwan masifa. Sai dai kuma, cirewa kai tsaron tiket na papar ya sauƙa approximately 89 tons na wuta kowace shekara, wanda ke taimakawa London don fito da carbon neutral taɓance taɓance game da 2030.
Waccan mutum ga 2024 Urban Service Accessibility Report, kiosks na smart city paystation sun ba da damar yin noma jarida a cikin sarrafa al'aliya ta hanyar yin rashin bude gidan al'aliya. Masu aiki ne suke amsawa abubuwan kamar sauƙi na gida, sauya billolin sadarwa, da sabuntawa makaranta karɓa ta hanyar teknolojin NFC mai amintamma wanda ke kari bayanan yin amfani. Al'aliyoyin da ke da wasu tsarin waɗannan sun shaƙalci cin zarar halartar halarta a cikin mituna, kuma sun buɗe hanyoyin sabon yin sauƙi bayan dare yayin da ofisar zamantakewa zai kasance mara aiki.
An samun kiosks su ceɓa tacewa a cikin samun ayyuka ta hanyar saita ilimin da ke iya amfani da harshen daɗewa a wadi damaƙi ɗaya zuwa ga kusan 92% na mutane da suke amfani da sakamako. Duba Barcelona misali inda alakari da ke kusantar kiosks sun fada cikin yawan mutane da suka shiga cikin tallafin halitta yayin da aka kira su a cikin tallafi na 31% fiye saboda tallafin masu iya haɗawa a shekara 2023. Matakan kiosks suna da alaka da buƙatar waɗanda ba su iya ganin ko suka shaƙo kan amfani da teknojiyu. Wasu abubuwan da suke hada da tsarin feedback mai amfani da touchscreen da sauƙin yin amfani, waɗannan zaɓuɓɓukan nemo sun kirkiru kiosks suwa suwa don dawowa kowane mutum sai dai ba zai barin mutum baki a cikin samun ayyukan muhimmi da suka gabata a cikin gida.
Kayan aikawa na birni na mahirika taka lekitar kowane nau’i na bayani nekewa ta hanyar ayyukan da ke tsawon kullum, cikin wanda hava abubuwan da aka sayar, tambayoyin game da wurare, da ma'ana daga cuyowa masu zuwa akan takamaiman albarkar. Wadannan kayan aikawa yake haduwa da wasu tsarin masu haɗi a duniya, kamar ilimin rafiya da shugabansu, idanin amincewa irin inda mutane suna tafiya da lokacin da amincewa suna faruwa. Zube shahara na Rotterdam misali, wacce ya fi amfani da tsarin digital na 3D daga 2025 saboda rubutun Capgemini. Wannan tsarin yana ba da damar sauya sauƙi game da yin lafiya na elektrik da kuma kula da kwayoyin lokacin ayyuka. Abokan sarrafa birni suna duba wannan yanayin amfani mara magana don sadar da za suka ci gaba da kayan aikawa, canza lokuta na buƙata, da kuma sauya kayan nuna su zama mafi kyau ga dukiyi. Abubuwan da aka samu sun koyaushe da kai - inganci ta zurkuwa kwartar (1/4) a test areas a duniya.
Bayanin da aka kula da aka samuwa daga shabarroren kiosken yana nuna alamar tsaro na takardun rayuwa. Fafutuka mai zurfi na alzantika masu tafiya a gaban maduganin tafiya yana nuna abin da zai sa hankali kan tsarin tafiya, yayin da lokacin da ake amfani da kiosken yana nuna wane irin kayan aikin gida zai bukata. Amfani da ilimin lissafi bisa amfani da kiosk zata taimaka wa madina su kashe yanayin bus barageni ta hanyar haɗawa zaman kansu da sha'awar mutane.
Hanyoyin kwatsaba mai tsauri su ne na iya sauya sabisson da yawa daga cikin shafukan yanar gizon da yawa, sai dai idan baza a iya samun kowane mutum a matsayin mutum ba. A yankin uropa, akwai tsarin DS4SSCC daga EU wacce tana aikiwa kan yin buƙatar sharuɗɗan tauna a tsakanin kusurwar tauna don inganta bayanai bisa lafiyar mutane. Wadannan tsarin nuna oba suna so su kama da bude ko kuma kula da sirrin bayanan mutane.
Kayan ajiyyar kudin madininta suna daga cikin kayan aiki masu yin aiki bisa kankanta wanda ke ba da damar samun sabisson yanar gizo, sabbin labarin tasowa, da wasu ‘yan sabisson sarrafa ta hanyar amfani da teknoloji mai zurfi kamar NFC da touchscreens.
Kiosken kasuwanci suna ba da amincewar iyakar yau da kullum zuwa sauran ayyukan sarayya da bayanin birni, kama lokacin jira a wajen ayyukan, sannan kuma kula da abokan aiki su gama da masalolin daban-daban ta hanyar nuna masu aiki waɗanda ke da ra'ayin yawan ayyukan.
Kiosken suna ba da bayani na real-time game da sayayan, kamar hanyar tikitin sayaya da kuma biyan farashin ta hanyar teknolojin NFC, wanda ya bada nasara da karin amfani a cikin tsarin sayayan birni.
Ayyukan ikoji sun haɗa da kayan kauye na Braille, tsarin gidan rubutu, hanyoyin taktil, da kuma tabbatar da izinin ADA domin tabbatar da amfani don mutanen da alamar juyawa.
Zurfin bayani ke kaiwa ta hanyar ilimin lambobi da kuma adadin bayani masu izini bisa zuƙakken kamar GDPR da CCPA, kamar hanyar yadda federated learning ke aiki.
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